![]() ![]() ShadowStorm - Looks like there was a payment issue and the game is not on the account any longer. If you’re not sure where the order was made or think the order was done for this account, please make a ticket and include the Order ID or any other information you have about the purchase so a Game Master can check further. If you know what email you used for that purchase, try logging in with it and launching the game. ![]() I did some more checking and think a different account purchased it a few days ago. Jtalway - I looked over the account and saw Diablo 2: Resurrected was not purchased on it. If there’s a problem still, please try removing the link and then relinking the console and accounts. Waxmellius - I do see the order and console links for Diablo 2: Resurrected. I have some specifics for each case but please be aware if there’s a concern, a ticket to a Game Master is best. This error typically means the game is not on the account or the order is still processing. MissCheetah brings up a good point as it’s a common point of confusion. ![]() This is a bit awkward to address on the forums yet I did check into each case as best I could here. ![]()
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